Reputation Growth
Turn earned reviews into compounding visibility.
The Infrastructure That Makes Trust Visible
A 3.4 Google review rating tells prospective clients something is wrong. A 4.7 tells them something is working. The difference between those numbers is usually not the quality of the work — it's the presence or absence of a system that collects the proof of excellent work. Digilu built the reputation infrastructure for Stratus Clean that moved their rating from 3.4 to 4.7.
Reputation growth is structural. It requires the right ask at the right time, the right follow-up, and the right response to every review. When the system is in place, trust compounds automatically — every good job generates another visible proof point.
- Review request process design
- Timing and channel optimization for review asks
- Response templates for positive and negative reviews
- Reputation monitoring setup
- Platform-specific strategy (Google, Yelp, BBB, Martindale)
- Review velocity and rating improvement tracking
Ask Better. Ask Consistently.
Audit
Review current rating, review volume, platform coverage, and response history.
System Design
Build the request process, timing, channels, and response templates.
Launch
Implement the system and train the team on consistent execution.
Monitor
Track velocity, rating movement, and reputation signals across platforms.
Build the Full System
Does your review rating reflect your actual quality?
Digilu builds reputation systems that make excellent work visible.
Build Your Reputation System